06-08-2018, 04:35 PM
1
Garden waste bin
We discovered our garden waste bin ( for which we pay £48 pa) has lost one of the plastic bits that keeps the hinge attached .I asked the bin man what to do .
He said you have to call the council and after a long time they will eventually send someone out to repair or replace the bin .
He added we have suggested that we carry these parts ( a plastic spindle ) in the truck as it happens frequently but they refused us as it to do with Health and Safety.
After a long wait on the council line I got a human person and reported the problem .
He said you will have to leave your bin outside the house for 35 working days and someone will come around .
We can't give you a day or time .
I repeated the bin mans suggestion and asked why they didn't do this very logical procedure .
He said we just don't .
Of course they don't it's a far too simple solution .
06-08-2018, 04:45 PM
4
Re: Garden waste bin
Originally Posted by Muddy
->
We discovered our garden waste bin ( for which we pay £48 pa) has lost one of the plastic bits that keeps the hinge attached .I asked the bin man what to do .
He said you have to call the council and after a long time they will eventually send someone out to repair or replace the bin .
He added we have suggested that we carry these parts ( a plastic spindle ) in the truck as it happens frequently but they refused us as it to do with Health and Safety.
After a long wait on the council line I got a human person and reported the problem .
He said you will have to leave your bin outside the house for 35 working days and someone will come around .
We can't give you a day or time .
I repeated the bin mans suggestion and asked why they didn't do this very logical procedure .
He said we just don't .
Of course they don't it's a far too simple solution .
06-08-2018, 05:41 PM
6
Re: Garden waste bin
Things like this really make me mad sometimes, Muddy.Why do they have to make such a big thing out of small job?
What's the betting that the seven weeks has been and gone, they still haven't been and done the repair?
I know what will happen then . . . you will have to phone them up again, go through 99 push button options, be left on hold for 2 days, only to be told you'll have to start all over again and leave your bin out for another 7 weeks.
|
|
