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Artangel
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27-09-2017, 01:35 PM
1

Has 'Queuing' Got Worse Over The Years?

Apparently, we spend 18 hours a year queuing! Queuing quietly in an orderly fashion, is what the British are well known for!

Think of any store, bank, post office etc, we always have to queue in that plastic tape fenced area! Sometimes, we can only go to an allocated counter, if an automated voice orders us to do so!

Even if we telephone the doctor's surgery or other places/organisations, we are placed in a queue and told what our number is!

In some places, say airlines, we can pay to fast track the queue but is that fair that the wealthy get priority over those that can't afford it?

How many times have you been at a supermarket checkout and the queue is long and slow moving. I have either put my shopping back or just left the basket/trolley with the groceries in it and left the store!

I'm sure it wasn't as bad as this, years ago?
Do you think 'queuing' is getting worse or, do you tolerate and accept it?
Julie1962
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27-09-2017, 01:38 PM
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Re: Has 'Queuing' Got Worse Over The Years?

I tolerate and accept it but I do see it as a price we pay for increasing numbers of people in the country. I don't think we are at breaking point by any standards but we have far more people here than we did in the sixties for instance.
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27-09-2017, 01:43 PM
3

Re: Has 'Queuing' Got Worse Over The Years?

Originally Posted by Julie1962 ->
I tolerate and accept it but I do see it as a price we pay for increasing numbers of people in the country. I don't think we are at breaking point by any standards but we have far more people here than we did in the sixties for instance.
Julie, Knowing that, why don't they 'up' the staff levels?
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27-09-2017, 01:50 PM
4

Re: Has 'Queuing' Got Worse Over The Years?

Originally Posted by Artangel ->
Julie, Knowing that, why don't they 'up' the staff levels?
Because they know you're daft enough to put up with it...I'm the bloke with the loud voice that everyone stares at when I demand that somebody shelf filling gets their arse on a checkout...usually with success, to get rid of me!
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27-09-2017, 01:54 PM
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Re: Has 'Queuing' Got Worse Over The Years?

Not for me, I rarely queue
I shop at 8/9am mostly before other people arrive.
Doctors surgery, I book online.

I have been known to put goods back in there is a queue.
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27-09-2017, 02:09 PM
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Re: Has 'Queuing' Got Worse Over The Years?

I don't have any of this trouble at the supermarket - I do my shopping 'on-line' and have it delivered to me.
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27-09-2017, 02:33 PM
7

Re: Has 'Queuing' Got Worse Over The Years?

What irritates me more than queuing is that when the supermarket expects you to scan and load your own shopping.
Recently got to the checkout as they closed down the manned tills making my wife and me take a weeks shopping to a self scan till...................bloody cheek.

I did remonstrate with no satisfaction at all, because as I stormed to the customer help desk demanding to see the non existent manager my wife was being assisted to do it herself, by a harassed young lady.

I reckon there is a place in the market for a super market to scan,load your bags and take it to your car, and all done with a smile.
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27-09-2017, 02:44 PM
8

Re: Has 'Queuing' Got Worse Over The Years?

It has definitely got worse over the years. There's just not enough staff basically. I was saying it only yesterday after spending four hours queuing at BHS.
Julie1962
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27-09-2017, 02:49 PM
9

Re: Has 'Queuing' Got Worse Over The Years?

Originally Posted by Artangel ->
Julie, Knowing that, why don't they 'up' the staff levels?
Cost I believe they won't employ more people because of cost.
Mel15
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27-09-2017, 03:06 PM
10

Re: Has 'Queuing' Got Worse Over The Years?

Originally Posted by Bruv ->

I reckon there is a place in the market for a super market to scan,load your bags and take it to your car, and all done with a smile.

Our local supermarkets offer this service. Even lidls will pack for you if you ask and many a time the manager has carried my shopping to the car

Sainsbury's and Tesco cashiers both ask if assistance is needed as well and automatically pack and put bags in the trolley if they see you are struggling/elderly/pregnant/disabled

Think the only places I've not known that level of service is Asda and the pound land type of shops.
 
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