30-12-2016, 09:56 AM
1
Hol(e)y Bread !
As our local bakery is closed for refurbishment I bought a loaf of sliced bread in Sainsbury's last week. When I opened it I found that, apart from the two end slices, it was unusable due to a gaping hole right through the middle!The next time I was in there I mentioned it to the bakery staff - not as an official complaint, just a comment - and was told it was a known fault with the slicing machine.
Now that made me more angry than the useless bread, so I have written to Sainsbury's to ask two questions:-
1) If it is a known fault - why has it not been fixed?
2) Why are they still selling a useless product?
It will be interesting to see if they reply!
30-12-2016, 10:17 AM
2
Re: Hol(e)y Bread !
I know what you mean Tabby, it really 'does my head in' I'm just a layman when it comes to baking bread but I reckon the slicing machine has got nothing to do with it, looks more like bad mixing to me. I've had it on a smaller scale with some of the more well known brands, but if I had one as bad as that Tabby I would have taken it back. Do they know how much hard work we have to do to earn a crust......And a crust is about all you will get with a loaf from Sainsburys....
30-12-2016, 12:17 PM
6
Re: Hol(e)y Bread !
It is always worth complaining especially if you get photos. Companies rarely send sample packages to appease complainers any more but you often get a $10 EFTPOS card.Personally I never buy the supermarket bread because it tastes bloody awful, it is not risen by yeast but air is beaten into it to save time. For $1 a loaf you get what you pay for - rubbish. I like the local Vietnamese baker his loaves are $2.10 but far superior - baked that night.
If you want the money in £s divide by 2
30-12-2016, 12:21 PM
7
Re: Hol(e)y Bread !
Originally Posted by Bruce
->
It is always worth complaining especially if you get photos. Companies rarely send sample packages to appease complainers any more but you often get a $10 EFTPOS card.Personally I never buy the supermarket bread because it tastes bloody awful, it is not risen by yeast but air is beaten into it to save time. For $1 a loaf you get what you pay for - rubbish. I like the local Vietnamese baker his loaves are $2.10 but far superior - baked that night.
If you want the money in £s divide by 2
30-12-2016, 01:05 PM
9
Re: Hol(e)y Bread !
Originally Posted by Julie1962
->
Looks more like poorly neaded dough to me. They are blaming the machine for bad quality control.
I agree. I don't see how a slicing machine can put air wholes through a loaf! Ridiculous thing to say.
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