Let us know how we did today.

Let us know how we did today, the latest phenomena to plague harassed shoppers going about their daily lives, minding their own business.

How many times have you been accosted by an invitation to complete a "satisfaction" survey.?

It is irritating & pointless.

And qnother thing, the ubiquitous "We'll match anyones price"
If they're truly competitive they'll be cheapest anyway.

One more thing, do we really want"2 meals for £10" with eating out growing a pace, is this one area where we want thye cheapest.

No ,we want good food with excellent service.

All the surveys in the world count for nothing when confronted with the greatest marketing strategy........ PERSONAL recommendation.

Re: Let us know how we did today.

I have done a couple of customer surveys - in the hope they will stock what I'm looking for
Hi RJ

Re: Let us know how we did today.

You see, if you were satisfied with your experience, the store owner will sack another member of Staff.

Re: Let us know how we did today.

I have had a lot of those surveys lately particularly when shopping online.
I think one company may be sorry they asked

Re: Let us know how we did today.

I know we get peeved by this question sometimes but these companies aren't actually fishing for compliments, in fact adverse comments are much more useful to them than complimentary ones.

As an ex part time mystery shopper I know that major companies spend huge sums trying to get their service right which ultimately benefits us all, so the next time one asks then just tell it like it is and maybe you will be doing us all a service...

Re: Let us know how we did today.

You get it online too. Visit some site and some silly popup fills the screen. Hate the damn things. Another hate of mine is that bloody stupid 'accept cookies' prompt imposed by the EU.

Re: Let us know how we did today.

What happens if you don't accept them - I just carry on regardless ..............

Re: Let us know how we did today.

RJ, I couldn't agree more.

I am fed up to the teeth with being questioned by strangers on everything I buy.
When I go shopping, there is nobody lurking about in the supermarket foyer demanding to know what I think of their pork pies or packets of cereal, nor is there anyone in the doorway of any other shop, who stops everyone and expects answers.
Sainsburys, Asda, Tesco, or anybody else, don't send letters to my house for me to fill in about my shopping experience either.
So why do these other wretched firms contact us?
I did the odd one or two in the beginning, but now just about every single thing I send for over the internet, I am quizzed over within a few days afterwards.

I believe I started a thread about this a while back, but it's got worse and worse since then, so I very rarely answer them anymore.
Is it just another way of getting our e.mail addresses to sell?

Re: Let us know how we did today.

So how come some companies don't seem to take much notice of surveys Barry
I have been filling in survey for M&S for many years as I am sure many others have done pointing out that the are trying to be 'all things to all people' and succeeding with none and I made a list of suggestions.

I think their trading figures on everything but food bear this out and they are beginning to take note based on this.

Re: Let us know how we did today.

Yup, I agree with that, Mark. Very irritating it is.