A change is as good as a rest.
I have been with the same hairdresser for years.
I think she started to take my custom for granted leaving me to wait for ages when I arrive for an appointment and 'tutting' if I request anything which differed from the norm.
So I went elsewhere this week and not only am I delighted with the results but I paid half price as a new customer plus another 10% for being over 60
.