Piano logistics

If by any chance anyone is ever trying to get a specialist piano mover do NOT use Piano Logistics. I'm still waiting for my piano to arrive, and they are IMPOSSIBLE to deal with. They picked it up in Kent over two weeks ago and were to deliver it here last weekend. They knew I am going away for two weeks next Monday. No word from them so I emailed on Friday and got no response. Emailed again on Monday and got a half-hearted apology and was told the piano was leaving the warehouse on Tuesday to travel to Ireland and the driver here would ring me. No phone call, but another email on Tuesday saying it would not be here before I go away next Monday and I should ring the driver when I get back.
So I sent an email saying I wanted a CONFIRMED date for delivery asap and an explanation for the repeated delays. did I get a reply? Did I, heck. So rang the driver today and he was equally unhelpful and said to ring to arrange delivery when I get back and no I can't arrange a date now...
I'm beginning to be rather worried about the outcome of this...Frankly, I don't trust them one bit.

Re: Piano logistics

You should have got these chaps

Re: Piano logistics

With a name like Piano Logistics, you would expect it would be the companies "Forte" to move a Piano.