Re: Lousy Customer Service
Lovit Jemflux.
Around here we deal with a different kind of problem - Africa time. Tomorrow is always another day.
My vent for the day: I wanted to move my bank account to a different bank (due to poor service!). The 'new' bank seemed very efficient and on the ball. My new cheque account opened immediately and I was told my credit card was approved on the spot. Not bad, I thought. 2 weeks later my card and cheque book arrived ... but not the credit or garage card.
A week later (this is now 3 weeks after my first visit), I received a call from the bank: please visit the branch to sign forms in order for the bank to approve the credit and garage card. I visited the branch and signed all the documents. This was 3 weeks ago! All in all, I've been waiting 2 months for my credit card and still no news!
There's nothing like Africa time to keep a person grounded!