My Video'd Altercation With An Arriva Driver!
Hi folks.
Against my better judgment!
I thought it would create some amusement here if I show you the video I made on my IPhone last week during an altercation I had with an Arriva Bus driver here in llandudno.
I have written into Arriva with my complaint along with video, and I had an e. mail back telling me this had been registered, and they would get back to me after investigation.
Don't you worry though.
I expect some stick here over this, but never mind.
I can take it!
Please note that this is posted in General Chat (not debate and stuff) so please be gentle with me!
https://www.youtube.com/watch?v=AqcovnFku80
Dear Sir
Yesterday evening (Tuesday 7th August 2018) at 8.0pm I boarded the number 12 double decker bus traveling from Rhyl to llandudno.
There were the usual 2 seats just to the left of the driver. There was a slim passenger sitting on the outer seat, and I politely asked him to please either move to the inner seat or let me through to the outer window seat.
That person refused to do either. So I turned to the driver and asked him to please ask the passenger to allow me to sit in the available seat.
I explained that I can suffer from panic attacks, so I always try and sit on the best front seat I can find on a bus.
The driver said that there are no reserved seats and to go sit down somewhere else.
I said that it was the passenger who was reserving seats, not me.
In fact he was reserving two seats.
The driver told me to go sit down somewhere else, so I did.
However, early in the journey I again went over to confront the passenger who was hogging the two seats, and he eventually relented and allowed me to get to the inner window seat.
On getting off the bus after it had stopped, I very politely informed your Arriva driver that I was going to make a complaint to Arriva, and I requested he gave me his name.
He replied that because of data protection he did not have to supply that information.
I said that if he would not give me his name then I would take a picture.
He then closed the bus door and proceeded to go to his last stop which was The Palladium.
A Wetherspoons pub.
I said O.K. then I am going to record this.
The ensuing conversation is there in the You Tube Video.
My argument is that the driver should have supported me, and told the awkward passenger to either let me through to the window seat, or move over himself.
I believe the principle was that no passenger should be allowed to hog two seats for any reason whatsoever.
Even if there are other seats available.
Your driver I feel should have supported that principal.
I feel I was as polite as I could be in dealing with that driver, and I was not in any way abusive towards him. I just plainly as I could told him how I felt about the situation I found myself in.
I look forward to your answer.
Best regards