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19-08-2013, 10:27 AM
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New ink cartridge not aligned properly

Just put in a new black ink cartridge. Went through the alignment process, scanned it but got the message not recognised. Tried to print in black, but failed.

Tried it again. Still not working. Now, with the tiny amount of ink in these cartridges anyway, I could end up trying this again and again and then running the blimming thing dry.

I have an HP Photosmart C4580 and installed a cartridge from Morrisons. I'm wondering, could the cartridge have dried up before installation?

Any suggestions please, folks? I hope not to have to use the printer again for a bit (printing out posters for our allotment association) but there will come a time soon when I may need it. I can't face the thought of losing out on about £12.

Thanks.
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19-08-2013, 10:32 AM
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Re: New ink cartridge not aligned properly

Originally Posted by Jazzi ->
Any suggestions please, folks?
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19-08-2013, 10:34 AM
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Re: New ink cartridge not aligned properly

Ok, made me laugh!
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19-08-2013, 10:39 AM
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Re: New ink cartridge not aligned properly

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19-08-2013, 11:53 AM
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Re: New ink cartridge not aligned properly

Helpful?
http://h10025.www1.hp.com/ewfrf/wc/d...duct=3418707#N

I assume you have removed the protective tape
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19-08-2013, 12:11 PM
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Re: New ink cartridge not aligned properly

Twas a huge plastic covering. (I ain't that daft! lol)
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19-08-2013, 12:13 PM
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Re: New ink cartridge not aligned properly

Originally Posted by Jazzi ->
Twas a huge plastic covering. (I ain't that daft! lol)
I've forgot to do it once.
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19-08-2013, 12:17 PM
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Re: New ink cartridge not aligned properly

Took a look on the site for alignment failures but nothing came up.
Thanks.
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19-08-2013, 12:57 PM
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Re: New ink cartridge not aligned properly

Originally Posted by Jazzi ->
Took a look on the site for alignment failures but nothing came up.
Thanks.
Hang on a sec - alignment? I think you are barking up the wrong tree there. What you need to know is whether there is any ink in the cartridge. Alignment is something entirely different.

Are there any red lights showing indicating that a cartridge is empty? Is there a display you can activate to view cartridge levels? Such things are normally found under 'maintenance'. On my own I can access such when I attempt to print something off.

When a cartridge is renewed normally the print heads need priming - again usually found under 'maintenance'.
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19-08-2013, 01:48 PM
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Re: New ink cartridge not aligned properly

Originally Posted by Jazzi ->
Twas a huge plastic covering. (I ain't that daft! lol)
I don't mean the plastic cover that it is contained in, once you have removed the covering most ink cartridges have a small piece of tape over the ink outlet, so that the ink does not come out before use.
 
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